Shipping Information

At Handticks, we are proud to offer our customers FREE shipping on all orders!

Order Processing Times

Please allow 1-3 business days for us to process and dispatch your order after it is placed. An order is considered dispatched when it is handed over to our shipping carrier and is on its way to your chosen address. During peak times and holidays, processing times may extend to up to 7 business days.

Estimated Shipping Times

The estimated delivery time of your package depends on various factors, primarily your location. Here are the estimated shipping times based on your country:

 United States: 5-12 business days

Please note that shipping carriers may experience delays during peak times and holidays, which are outside our control. If shipping internationally, be aware that customs delays may occur, which could lengthen the delivery timeframe beyond what is stated above.

Order Changes and Accurate Shipping Details

It is the customer's responsibility to ensure that the shipping details provided are accurate and complete at checkout. Incomplete or incorrect shipping details may lead to delays or order cancellations. If we detect any issues with your address, our customer support team will reach out via email within 3 business days of your order placement. If we don't receive a response in that time, we reserve the right to cancel your order.

If you notice an error in your shipping address, please email us at support@handticks.com within 24 hours of placing your order. We will do our best to accommodate any changes, but changes cannot be guaranteed after this time.

Delayed Delivery

At Handticks, we understand the importance of timely delivery. However, please note that there may be unexpected delays due to factors beyond our control. This includes courier delays caused by severe weather, transportation issues, or other unforeseen events. If such situations arise, we will work closely with the courier to ensure your package is delivered as quickly as possible.

Additionally, unforeseen circumstances like product availability, address verification, or payment processing delays could also affect shipping times. If we encounter any issues that may delay your order, we will notify you promptly.

Please understand that Handticks is not liable for any delays caused by external factors, and we cannot guarantee specific delivery dates. However, we will keep you informed about your order status and assist in resolving any issues that may occur.

Lost or Stolen Packages

We understand how frustrating it can be to deal with lost or stolen packages. Once we hand over your package to our courier partners, it is beyond our control. If your package is lost or stolen, please contact us at support@handticks.com, and we will do our best to help.

We recommend reaching out to the courier directly to file a claim for lost or stolen packages, as they may require additional information to complete the process. We will also contact the courier on your behalf to follow up on the claim and provide updates.

Please note that Handticks is not responsible for lost or stolen packages during shipping, and these issues fall outside of our refund policy. However, we are dedicated to assisting you in resolving any problems. Should the package remain unfound or undelivered, we may offer a replacement, depending on the circumstances.

In some cases, the courier may be able to locate and deliver the package to you. If the package cannot be found, we recommend filing a police report.

Shipping Policy Changes

Handticks reserves the right to modify or update this Shipping Policy at any time without prior notice. It is the customer's responsibility to review the most recent version of the Shipping Policy before making a purchase and using our products.

By purchasing and continuing to use Handticks products, customers indicate their acceptance of this Shipping Policy, including any modifications made to it.

We encourage our customers to periodically review this policy to stay updated on any changes that may affect their orders. If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us.